5 reasons your business should be investing in promotional products Ever thought about … [Read More...]
The first thing you need to know about us is that we are all about getting stuff done. So let’s start with what we do here at House of Uniforms which is simply this:
We get to know who you are, what you do and your project vision. We then use clothes, products and branding to communicate this to the world.
This can be as simple as us selecting the perfect style and colour of shirt to go with your logo, or producing an awesome promotional gift that your customers love.
It frequently involves developing a range of appropriate “looks” for different departments and functions within an organisation, that all come together to express the personality of the company.
Our favourite thing of all is when we are let loose on a “Whole Concept” basis. Our creative juices boil over and we personify the organisation or project across uniforms, accessories, promotional products and merchandise. When done well this more than just defines a business, it is integral to its growth.
Don’t let our name mislead you; we’re more than just uniform suppliers. We’re a blend of fashion designers, graphic designers, branding consultants, sewers, printers, embroiderers and problem solvers - all working together under the one roof to provide our clients with a high level of service.
Whether you require business shirts and suits, work-wear, corporate wear, hi-visibility, sporting and casual uniforms, caps, pens, mugs or simply stylish t-shirts and polos we can expertly assist you with your unique requirements.
Our extensive ranges ensure that we have all facets of your business covered be they front of house, back of house, sales, admin, trades and maintenance, medical, hospitality or warehouse. We also have a full range of teamwear suitable for sporting teams and organisations.
We produce all of the standard branding methods such as embroidery, screen printing, digital transfers and dye sublimation in-house at our Moorabbin factory in Melbourne.
Unlike most uniform suppliers, House of Uniforms provides:
- Product samples
- Fitting samples
- Artwork mock ups
- Concept and look creation services
Plus, we have a showroom with sales and customer service staff and an in-house production team.
Our happy team all works together under the one roof to provide our clients with a high level of co-ordinated consistent service.
In addition to our wide range of stock, our ability to customise and manufacture from scratch in-house is our biggest advantage. This covers the garments themselves, the customer look/concept creation and any associated artwork/documents required.
Our on-site garment manufacturing facility offers you the ability to work with our team to come up with a unique uniform design for you from initial concept through to design to completed product.
Regardless of where you are in the design process we can help. If you already have a concept in mind we can help you bring the concept into reality or if you only have a very rough idea of what you are after we can work with you to create a unique design.
Our specific objective is to create something totally unique and personalised for our client which will separate you from your marketplace and us from ours.
“When things go wrong, we handle it”
We hate mistakes and problems. We’ve spent a lot of time and effort fine tuning our procedures to limit them but as with life in general from time to time mistakes can occur. We are after all only human. We do aim to have a long term business relationship with you.
We do want you to be happy and we will do our very best to resolve mistakes as quickly and smoothly as possible. If they are our mistakes we will cover the associated costs to make the necessary corrections.
If they are your mistakes we will assist you in getting them resolved as quickly and as cost effectively as possible.
Why you should use us...
House of Uniform’s Director is a very impatient and demanding woman.
Consequently House of Uniform’s staff know the value of being speedy and getting things done, NOW!
If there is something to be done we’ll get in and do it for you as soon as we can (which is usually pretty fast).
Maintaining an extensive library of samples and freighting them to customers is a very costly aspect of our business which is why very few of our competitors offer it.
We believe it is an important service that is valued and appreciated by our customers and offer it accordingly.
Contact us now to find out how you can take advantage of this.
Outfitting large groups and the consequent ongoing replenishment can become confusing and taxing if left unmanaged.
The solution is our Uniform Management System.
This is our package of developed procedures and templated documents that simplifies and creates a user friendly, ongoing procedure for your staff to get the right products with ease.
House of Uniforms offers one of the largest ranges of uniforms and products in the industry.
Over 30 of our primary Ranges/Brands are listed on our website but we also have relationships with almost all industry suppliers that enable us to source and provide almost any product.
If there is nothing in stock that is quite right for you, then we can always custom make or alter garments so you can get the exact product you're after.
It might not always be apparent but there’s quite a lot of manufacturing steps involved in producing a finished product with your artwork.
These steps can often encompass, multiple countries, languages and government departments. In addition the various components and stages of garment production can involve a variety of different companies and their staff.
Considering this it is unsurprising that mistakes regularly happen.
As part of our daily processes we inspect and check your garments/products to ensure they are correct. Almost every day we spot and return products to our manufacturers for: stains, damage, picking errors or incorrect labeling.
Unfortunately some faults are not always apparent and sometimes things get missed. You can be comfortable in the knowledge that House of Uniforms will correct it promptly, after all it's our Guarantee.
We aim to provide you with straightforward, simple and easy methods to work with us.
We believe there is usually a sensible, efficient and logical way to get something done. We’ve spent a lot of time pondering, trialling, documenting and refining our procedures to ensure that they are user friendly, cost effective and minimise mistakes and problems.
We're always striving to give you a consistent, reliable customer experience.
We distribute over 30 Brands that contain thousands of different garments. Our staff have seen and handled (and often worn) most of these garments and can give you practical advice on their suitability for your needs.
The majority of our staff have a strong background in fashion or design and can be relied on for style advice.
We can accommodate rush orders and consistency of product as we are 100% in control.
We retain all of your artwork information for exact reproduction of colours, sizes and style so that you get consistent results.
We use state of the art machinery for all our branding which produces a consistently excellent product. We use high quality threads, inks and vinyl media which means that your branding remains strong and vibrant for the life of your garment.
House of Uniforms provides to clients across Australia and its nearby island neighbours.
Orders, catalogues and samples are sent out each night via courier from Melbourne and arrive overnight to most capital cities.
By utilising our website, hard copy catalogues, sample garments and our friendly staff, we provide clients with the ability to easily select their uniforms and products regardless of their location.
Our procedures for dealing with non-local clients are so smooth and user friendly that a large portion of our local clients have never felt the need to come into our showroom
Established in 2004, we plan on being in business for a very, very long time.
Our policies and planning decisions are all based around the long term health of our company. We have a physical address and a telephone landline (actually 6 incoming lines). You can drop in and see us anytime during normal business hours. If you need to reorder uniforms we’re here with all of your records on file. If something goes wrong, we’re here and available to resolve the issue.
House of Uniforms is committed to being here and doing business with you.